I needed something to carry my laptop, power cord, small bag, essentials, and random papers/items on the train. This is exactly what I needed. It has a lot of room but keeps everything organized and consolidated so I don't feel like I'm going to take someone out with my bag.My 13" Dell laptop had room to spare in the interior pocket. Today I'm carrying that plus the power cord, a small umbrella, a small notebook, and my waist pack, plus mask, keys, phone, and wallet. There's still a lot more room in the main compartment.It's very comfortable to carry. I'm 5'6" and find the straps to be just the right length. I love the gripper nub on the underside of the straps-- they keep the bag secure on my nylon jacket. The top zipper has a nice loop, and it's easy to open and close with one hand.The bag feels sturdy and looks sharp. The front and back panel fabric is a little textured and looks nice, whereas the narrow sides and top/bottom are a plainer flat weave fabric.I've seen some complaints about the key fob quality. It's not the most robust but it seems alright.So happy with this bag!