Ok so I bought this backpack about 3 months ago. Straight out the package I was impressed...strong straps and zippers, and loved all the compartments to hold stuff. Since then, it's been my "grab and go" bag. Sadly, the backpack straps popped out of the seam at the top, and the shoulder strap seam is starting to unravel and pull away from the leather (see photos). At this price point I didn't expect it to hold up for life, but I should be able to get at least a year's use out of it. I took it to a cobbler who said the straps themselves were quality but the stitching that attached them to the bag is insufficient. I just wish the manufacturer would have taken the extra step to reinforce the straps - which bear most of the weight in the bag. It would cost me another $45 to have that done, but I might as well put that money towards a bag that has better quality. I'm SO bummed...I really liked this bag until it broke on me. I'm giving it 3 stars because did have it longer than some of the other reviewers before it actually did break. If you do decide to get this bag, just know that it's NOT strong enough for everyday use -- especially if you carry anything like a tablet, a bottle of water, change purse and/or a makeup bag. Its best for occasional use, like a day trip...as long as you don't put a lot in it.The purse is very cute and I loved all the pockets. Great for traveling but I was embarrassed about how awful it smelled. I’ve had it over a year and I’m getting rid of it because I can’t get the smell out.Design is great but the zippers tend to catch and it stinks like a long dead decomposing animal! They must not cure the leather long enough before making into purse. I tried rubbing with fabric softner sheets and even leaving one in each pocket but still stinks. As I needed this for a trip soon, I got desperate and have cleaned it with pet enzyme cleaner that usually gets rid of the worst pet mess odors. Have left it airing out in utility room and will wait and see and hope. Will try to remember to let you other customers know if that works,Update: This bag has completely fallen apart after about two months of use. Two zippers have fallen off and it is ripping apart at the seams in multiple places. Save your money and order something else!I’ve only had it for a few days so I can’t speak to durability, but I love it so far! I’ve been looking for a bag to replace my bulky diaper bag now that my youngest is 1.5 and I just don’t need all that space anymore. But I still wanted pockets for organization and side pockets for their water bottles. This bag has both and is the perfect size for what I need. I’m including photos because I was a little confused when ordering it what the pockets were like. There’s three zipper pockets on the front- one is very small for keys or something, one is big enough for maybe a wallet and phone, and the one on the top is narrow but goes down deep (perfect for a few diapers and a pack of wipes!) The main compartment is only accessible from the back of the bag. I only gave it 4 stars because 1) I wish the backpack straps were removable like the shoulder strap, because I’m not planning on using those. 2) I wish the shoulder strap was just a few inches longer, because when wearing it crossbody it just hits too high. And 3) I know the main pocket is on the back for security purposes, but it is kind of awkward for day to day use.When it first arrived and I opened it, I was absolutely blown away by how disgusting it smelled. It smelled like rotten fish or something. I don't know where it was made or if it was the material but it was terrible. I tried dryer sheets. No luck. I tried essential oils. No luck. I liked the bag and it was what I needed so I kept it, but I just hoped the smell would go away. All through my trip in Europe, I smelled dryer sheets mixed with essential oils and fish. It was terrible. But other than the smell and the kinda crappy zipper, I like the bag alot.While attractive, after a week of light use the straps were coming out and I ordered a replacement. Several months in and the straps have completely come out of their seams and the interior lining seams are coming out in places, too. It’s a cute bag but there is a design flaw with the straps, sadly. I will not be purchasing again.bought this for a trip next week, thought i would be able to take my laptop in it since the description said it would fit a 13in laptop or under. it doesn't even come close to fitting.UPDATE I originally gave this a 1 star, but after speaking with their customer service i needed update. They were so nice and gave me a full refund. Its really a nice bag, but was just disappointed that it didn't fit my laptop like i expected. They updated their description. Really very happy with the company and will probably order from them again.Very cute yet functional bag. Comfortable shoulder straps with multiple pockets. 3 stars because of the smell that doesn’t go away. I had to put dryer sheets in each pocket when it first arrived. I have left pockets open to “air it out”. However smell still lingers after a few months. It has definitely decreased and at this point it doesn’t hit you in the face when you unzipped but it’s still there