Very happy with these!1. The material and craftsmanship is great! It's solid and thick.2. I washed them before using them and they washed nicely in the machine. I hung them to dry. There was no shrinkage when hung to dry. I think they're fine right off the line, but a warm iron might be to some people's liking to make them look crisp.3. They're not as huge as they look in the pictures. They're the perfect size for a tote or grocery bag.4. There were no funny chemical smells. I hung them outside for a day and then washed them.5. The price was right.I am using one as a tote for board games. I'm so happy it holds them perfectly. They don't tip over anymore and fall out like they did in my old recycled plastic tote bag. The bag stands up on it's bottom. There's plenty of room for 3 big games and a rolled-up game mat too.I didn't customize them. I just wanted a good quality canvas tote bag and these are perfect. I could use the second bag to tote beach gear, files, groceries, art projects and all sort of uses. It's the perfect size for a large shoulder bag too.Don't second guess it; just get one. I'm so glad I did! I will probably order more.